<div data-w-tab="Sessions" class="tab-pane w-tab-pane">
<div class="tab-content-container">
<h2>Sessions</h2>
<div class="subheading">Review the active sessions for this user. You can log out any unrecognized or no longer needed devices to help maintain account security.</div>
<form id="sessions" name="sessions" data-name="sessions" method="get">
<div class="table-outline">
<div class="table-scroll-container">
<table class="table">
<thead class="table-head">
<tr class="table-header-row">
<th>
<div class="table-cell-content">
<div class="table-heading">Device</div>
<div class="table-sort-button w-embed"><svg fill="currentColor" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewbox="0 0 32 32">
<defs>
<style>.cls-1{fill:none;}</style>
</defs>
<polygon points="16 28 9 21 10.41 19.59 16 25.17 21.59 19.59 23 21 16 28">
<polygon points="16 4 23 11 21.59 12.41 16 6.83 10.41 12.41 9 11 16 4">
<rect id="Transparent_Rectangle" data-name="Transparent Rectangle" class="cls-1"></rect>
</polygon></polygon></svg></div>
</div>
</th>
<th>
<div class="table-cell-content">
<div class="table-heading">IP Address</div>
<div class="table-sort-button w-embed"><svg fill="currentColor" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewbox="0 0 32 32">
<defs>
<style>.cls-1{fill:none;}</style>
</defs>
<title>chevron--sort</title>
<polygon points="16 28 9 21 10.41 19.59 16 25.17 21.59 19.59 23 21 16 28">
<polygon points="16 4 23 11 21.59 12.41 16 6.83 10.41 12.41 9 11 16 4">
<rect id="_Transparent_Rectangle_" data-name="<Transparent Rectangle>" class="cls-1"></rect>
</polygon></polygon></svg></div>
</div>
</th>
<th>
<div class="table-cell-content">
<div class="table-heading">Location</div>
<div class="table-sort-button w-embed"><svg fill="currentColor" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewbox="0 0 32 32">
<defs>
<style>.cls-1{fill:none;}</style>
</defs>
<title>chevron--sort</title>
<polygon points="16 28 9 21 10.41 19.59 16 25.17 21.59 19.59 23 21 16 28">
<polygon points="16 4 23 11 21.59 12.41 16 6.83 10.41 12.41 9 11 16 4">
<rect id="_Transparent_Rectangle_" data-name="<Transparent Rectangle>" class="cls-1"></rect>
</polygon></polygon></svg></div>
</div>
</th>
<th>
<div class="table-cell-content">
<div class="table-heading">Language</div>
<div class="table-sort-button w-embed"><svg fill="currentColor" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewbox="0 0 32 32">
<defs>
<style>.cls-1{fill:none;}</style>
</defs>
<title>chevron--sort</title>
<polygon points="16 28 9 21 10.41 19.59 16 25.17 21.59 19.59 23 21 16 28">
<polygon points="16 4 23 11 21.59 12.41 16 6.83 10.41 12.41 9 11 16 4">
<rect id="_Transparent_Rectangle_" data-name="<Transparent Rectangle>" class="cls-1"></rect>
</polygon></polygon></svg></div>
</div>
</th>
<th>
<div class="table-cell-content">
<div class="table-heading">Started</div>
<div class="table-sort-button w-embed"><svg fill="currentColor" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewbox="0 0 32 32">
<defs>
<style>.cls-1{fill:none;}</style>
</defs>
<title>chevron--sort</title>
<polygon points="16 28 9 21 10.41 19.59 16 25.17 21.59 19.59 23 21 16 28">
<polygon points="16 4 23 11 21.59 12.41 16 6.83 10.41 12.41 9 11 16 4">
<rect id="_Transparent_Rectangle_" data-name="<Transparent Rectangle>" class="cls-1"></rect>
</polygon></polygon></svg></div>
</div>
</th>
<th>
<div class="table-cell-content">
<div class="table-heading">Last Active</div>
<div class="table-sort-button w-embed"><svg fill="currentColor" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewbox="0 0 32 32">
<defs>
<style>.cls-1{fill:none;}</style>
</defs>
<title>chevron--sort</title>
<polygon points="16 28 9 21 10.41 19.59 16 25.17 21.59 19.59 23 21 16 28">
<polygon points="16 4 23 11 21.59 12.41 16 6.83 10.41 12.41 9 11 16 4">
<rect id="_Transparent_Rectangle_" data-name="<Transparent Rectangle>" class="cls-1"></rect>
</polygon></polygon></svg></div>
</div>
</th>
<th class="action-column">
<div class="table-header-icon-container"></div>
</th>
</tr>
</thead>
<tbody class="table-body">
<!-- START Table No Data/Rows -->
<tr class="table-row">
<td class="table-cell" colspan="7"><!-- Colspan = # columns in the table -->
<div class="table-empty-messaege">
<div class="table-empty-message-heading">No active sessions</div>
<div class="table-empty-message-tet">There are no active sessions for this user at the moment. If they sign in on a device, their session will appear here.</div>
</div>
</td>
</tr>
<!-- END Table No Data/Rows -->
<!-- START Table rows with data -->
<tr class="table-row">
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-cell-icon w-embed"><svg height="32" width="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 384 512">
<path d="M318.7 268.7c-.2-36.7 16.4-64.4 50-84.8-18.8-26.9-47.2-41.7-84.7-44.6-35.5-2.8-74.3 20.7-88.5 20.7-15 0-49.4-19.7-76.4-19.7C63.3 141.2 4 184.8 4 273.5q0 39.3 14.4 81.2c12.8 36.7 59 126.7 107.2 125.2 25.2-.6 43-17.9 75.8-17.9 31.8 0 48.3 17.9 76.4 17.9 48.6-.7 90.4-82.5 102.6-119.3-65.2-30.7-61.7-90-61.7-91.9zm-56.6-164.2c27.3-32.4 24.8-61.9 24-72.5-24.1 1.4-52 16.4-67.9 34.9-17.5 19.8-27.8 44.3-25.6 71.9 26.1 2 49.9-11.4 69.5-34.3z"></path>
</svg></div>
<div class="table-data">Mac OS X · Chrome</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">64.123.132.123</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">Surrey, British Columbia, Canada</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">en-us</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">Nov 25, 2024 @ 5:32am PST</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">Nov 25, 2024 @ 5:32am PST</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-row-action-button-container">
<div data-tippy-content="End Session" class="table-row-action-button danger">
<div class="table-row-action-button-icon w-embed"><svg fill="currentColor" width="32" height="32" xmlns="http://www.w3.org/2000/svg" viewbox="0 -960 960 960">
<path d="m354-720-80-80h566v80H354Zm526 520-80-80v-280H640v126l-80-80v-86q0-17 11.5-28.5T600-640h240q17 0 28.5 11.5T880-600v400ZM792-56 688-160h-88q-17 0-28.5-11.5T560-200v-88L240-608v328h240v120H80v-120h80v-408L56-792l56-56 736 736-56 56Zm-72-301Z"></path>
</svg></div>
</div>
</div>
</td>
</tr>
<tr class="table-row">
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-cell-icon w-embed"><svg height="32" width="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512">
<path d="M0 93.7l183.6-25.3v177.4H0V93.7zm0 324.6l183.6 25.3V268.4H0v149.9zm203.8 28L448 480V268.4H203.8v177.9zm0-380.6v180.1H448V32L203.8 65.7z"></path>
</svg></div>
<div class="table-data overflow">Windows 11 · Edge</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data overflow">64.123.132.123</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">Surrey, British Columbia, Canada</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">en-us</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">
<div class="table-data">Nov 25, 2024 @ 5:32am PST</div>
</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">Nov 25, 2024 @ 5:32am PST</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-row-action-button-container">
<div data-tippy-content="End Session" class="table-row-action-button danger">
<div class="table-row-action-button-icon w-embed"><svg fill="currentColor" width="32" height="32" xmlns="http://www.w3.org/2000/svg" viewbox="0 -960 960 960">
<path d="m354-720-80-80h566v80H354Zm526 520-80-80v-280H640v126l-80-80v-86q0-17 11.5-28.5T600-640h240q17 0 28.5 11.5T880-600v400ZM792-56 688-160h-88q-17 0-28.5-11.5T560-200v-88L240-608v328h240v120H80v-120h80v-408L56-792l56-56 736 736-56 56Zm-72-301Z"></path>
</svg></div>
</div>
</div>
</td>
</tr>
<tr class="table-row">
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-cell-icon w-embed"><svg height="32" width="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 384 512">
<path d="M318.7 268.7c-.2-36.7 16.4-64.4 50-84.8-18.8-26.9-47.2-41.7-84.7-44.6-35.5-2.8-74.3 20.7-88.5 20.7-15 0-49.4-19.7-76.4-19.7C63.3 141.2 4 184.8 4 273.5q0 39.3 14.4 81.2c12.8 36.7 59 126.7 107.2 125.2 25.2-.6 43-17.9 75.8-17.9 31.8 0 48.3 17.9 76.4 17.9 48.6-.7 90.4-82.5 102.6-119.3-65.2-30.7-61.7-90-61.7-91.9zm-56.6-164.2c27.3-32.4 24.8-61.9 24-72.5-24.1 1.4-52 16.4-67.9 34.9-17.5 19.8-27.8 44.3-25.6 71.9 26.1 2 49.9-11.4 69.5-34.3z"></path>
</svg></div>
<div class="table-data overflow">iOS · Safari</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data overflow">64.123.132.123</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">Surrey, British Columbia, Canada</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">en-ca</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">
<div class="table-data">Nov 25, 2024 @ 5:32am PST</div>
</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">Nov 25, 2024 @ 5:32am PST</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-row-action-button-container">
<div data-tippy-content="End Session" class="table-row-action-button danger">
<div class="table-row-action-button-icon w-embed"><svg fill="currentColor" width="32" height="32" xmlns="http://www.w3.org/2000/svg" viewbox="0 -960 960 960">
<path d="m354-720-80-80h566v80H354Zm526 520-80-80v-280H640v126l-80-80v-86q0-17 11.5-28.5T600-640h240q17 0 28.5 11.5T880-600v400ZM792-56 688-160h-88q-17 0-28.5-11.5T560-200v-88L240-608v328h240v120H80v-120h80v-408L56-792l56-56 736 736-56 56Zm-72-301Z"></path>
</svg></div>
</div>
</div>
</td>
</tr>
<tr class="table-row last-row">
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-cell-icon w-embed"><svg height="32" width="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 576 512">
<path d="M420.6 301.9a24 24 0 1 1 24-24 24 24 0 0 1 -24 24m-265.1 0a24 24 0 1 1 24-24 24 24 0 0 1 -24 24m273.7-144.5 47.9-83a10 10 0 1 0 -17.3-10h0l-48.5 84.1a301.3 301.3 0 0 0 -246.6 0L116.2 64.5a10 10 0 1 0 -17.3 10h0l47.9 83C64.5 202.2 8.2 285.6 0 384H576c-8.2-98.5-64.5-181.8-146.9-226.6"></path>
</svg></div>
<div class="table-data overflow">Android · Chrome</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data overflow">64.123.132.123</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">Surrey, British Columbia, Canada</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">en-us</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">Nov 25, 2024 @ 5:32am PST</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-cell-content">
<div class="table-cell-left">
<div class="table-data">Nov 25, 2024 @ 5:32am PST</div>
</div>
</div>
</td>
<td class="table-cell">
<div class="table-row-action-button-container">
<div data-tippy-content="End Session" class="table-row-action-button danger">
<div class="table-row-action-button-icon w-embed"><svg fill="currentColor" width="32" height="32" xmlns="http://www.w3.org/2000/svg" viewbox="0 -960 960 960">
<path d="m354-720-80-80h566v80H354Zm526 520-80-80v-280H640v126l-80-80v-86q0-17 11.5-28.5T600-640h240q17 0 28.5 11.5T880-600v400ZM792-56 688-160h-88q-17 0-28.5-11.5T560-200v-88L240-608v328h240v120H80v-120h80v-408L56-792l56-56 736 736-56 56Zm-72-301Z"></path>
</svg></div>
</div>
</div>
</td>
</tr>
<!-- END Table Rows with Data -->
</tbody>
</table>
</div>
</div>
</form>
<div class="heading-wrapper">
<h3 class="no-margin">Frequently Asked Questions</h3>
</div>
<div class="subheading">Answers to common questions about managing sessions.</div>
<div class="accordion-wrapper">
<div class="accordion-item">
<div style="background-color:rgba(0,0,0,0);color:rgb(97,100,114);border-color:rgb(255,255,255)" class="accordion-header">
<div>What is an active session?</div>
<div class="accordion-icon w-embed"><svg width="32" height="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 32 32">
<polygon points="16,22 6,12 7.4,10.6 16,19.2 24.6,10.6 26,12 ">
</polygon></svg></div>
</div>
<div style="display:none" class="accordion-content">An active session represents a device where this user is currently logged into their account. This includes web browsers, mobile apps, or other platforms where they’ve signed in.</div>
</div>
<div class="accordion-item">
<div style="background-color:rgba(0,0,0,0);color:rgb(97,100,114);border-color:rgb(255,255,255)" class="accordion-header">
<div>How do I log a user out of a session?</div>
<div class="accordion-icon w-embed"><svg width="32" height="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 32 32">
<polygon points="16,22 6,12 7.4,10.6 16,19.2 24.6,10.6 26,12 ">
</polygon></svg></div>
</div>
<div style="display:none" class="accordion-content">Click the <strong>End Session</strong> icon next to the session you want to terminate. This will clear the session for that device, requiring the user to log in again.</div>
</div>
<div class="accordion-item">
<div style="background-color:rgba(0,0,0,0);color:rgb(97,100,114);border-color:rgb(255,255,255)" class="accordion-header">
<div>How do I log the user out of all sessions?</div>
<div class="accordion-icon w-embed"><svg width="32" height="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 32 32">
<polygon points="16,22 6,12 7.4,10.6 16,19.2 24.6,10.6 26,12 ">
</polygon></svg></div>
</div>
<div style="display:none" class="accordion-content">To require the user to log in again across all devices, click the <strong>action menu</strong> (three-dots in the top-right corner of the table header) and select <strong>“End All Sessions.”</strong> This will clear all active sessions, forcing a re-login everywhere.</div>
</div>
<div class="accordion-item">
<div style="background-color:rgba(0,0,0,0);color:rgb(97,100,114);border-color:rgb(255,255,255)" class="accordion-header">
<div>What happens when I log a user out of a session?</div>
<div class="accordion-icon w-embed"><svg width="32" height="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 32 32">
<polygon points="16,22 6,12 7.4,10.6 16,19.2 24.6,10.6 26,12 ">
</polygon></svg></div>
</div>
<div style="display:none" class="accordion-content">Logging out a session will disconnect the device from this user’s account, requiring them to sign in again with their credentials to regain access.</div>
</div>
<div class="accordion-item">
<div style="background-color:rgba(0,0,0,0);color:rgb(97,100,114);border-color:rgb(255,255,255)" class="accordion-header">
<div>How can I tell if a session is suspicious?</div>
<div class="accordion-icon w-embed"><svg width="32" height="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 32 32">
<polygon points="16,22 6,12 7.4,10.6 16,19.2 24.6,10.6 26,12 ">
</polygon></svg></div>
</div>
<div style="display:none" class="accordion-content">Look for unfamiliar devices, locations, or IP addresses. If something seems unusual, consider logging out the session and resetting the user’s password as a precaution.</div>
</div>
<div class="accordion-item">
<div style="background-color:rgba(0,0,0,0);color:rgb(97,100,114);border-color:rgb(255,255,255)" class="accordion-header">
<div>Does ending a session log the user out everywhere?</div>
<div class="accordion-icon w-embed"><svg width="32" height="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 32 32">
<polygon points="16,22 6,12 7.4,10.6 16,19.2 24.6,10.6 26,12 ">
</polygon></svg></div>
</div>
<div style="display:none" class="accordion-content">No, ending a single session only affects that specific session. If you need to require the user to log in again on all devices, use the <strong>“End All Sessions”</strong> option in the table menu.</div>
</div>
<div class="accordion-item">
<div style="background-color:rgba(0,0,0,0);color:rgb(97,100,114);border-color:rgb(255,255,255)" class="accordion-header">
<div>The user lost their device. Should I log them out of their session?</div>
<div class="accordion-icon w-embed"><svg width="32" height="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 32 32">
<polygon points="16,22 6,12 7.4,10.6 16,19.2 24.6,10.6 26,12 ">
</polygon></svg></div>
</div>
<div style="display:none" class="accordion-content">Yes! If the user has lost access to a device, ending that session ensures the account cannot be accessed without logging in again.</div>
</div>
<div class="accordion-item">
<div style="background-color:rgba(0,0,0,0);color:rgb(97,100,114);border-color:rgb(255,255,255)" class="accordion-header">
<div>Why do I see multiple sessions for the same device?</div>
<div class="accordion-icon w-embed"><svg width="32" height="32" fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 32 32">
<polygon points="16,22 6,12 7.4,10.6 16,19.2 24.6,10.6 26,12 ">
</polygon></svg></div>
</div>
<div style="display:none" class="accordion-content">This can happen if the user has signed in from different browsers, used incognito/private mode, or refreshed a session after a long period of inactivity.</div>
</div>
</div>
</div>
</div>